ILM – Understanding Stress Management

To develop knowledge and understanding of managing stress in self and others as required by a practising or potential first line manager.

On completion of this module learners will:

• Know how to manage stress in the workplace.
  • Examine the causes and impact of stress in the organisation.
  • Describe the symptoms of stress in self and others.
  • Explain a practical stress management technique.
• Understand how to support individuals in the team and minimise stress in others.
  • Describe management responsibilities & actions related to work-related stress in the team.

Explain how and when to provide advice, mentoring or counselling to support individuals in the workplace Unit purpose and aim.